TFSAFSABPA14017 - . BPA SETUP FOR CERTIFIED CALL CENTER TRAINING.

This BPA contract for Education/Training > Human Capital was awarded in FY2014 on Aug 28, 2014 to RESOURCE CENTER FOR CUSTOMER SERVICE PROFESSIONALS by Bureau of the Fiscal Service. There have been $409k in obligations to date with a ceiling value of $1.3M, showing a 33% burn rate so far on the contract. The contract was not competed under any preference program with 0 offers received. We expect a 60 year duration with ultimate completion date of Aug 30, 2019.

RESOURCE CENTER FOR CUSTOMER SERVICE PROFESSIONALS is a contractor located in IL, doing primarily Education/Training > Human Capital work for Veterans Affairs. The company receives $9.3k annually in federal awards (as of FY2020). Also, they have shown success winning No/Limited Bias contracts concentrated mainly on a singular customer focused portfolio.

Blanket Purchase Agreements or BPAs establish a method for the Government to satisfy a repetitive need for goods and services. When a government-wide need exists for specific products or services, a BPA allows the Government to establish a single contract to satisfy those needs. Creating a single source for common needs enables the Government to use buying power to drive down prices and avoid the higher costs associated with hundreds or thousands of customers purchasing independently.

Read the full report

Buying Agency/Office

Treasury»Bureau of the Fiscal Service

Read the full report